Privacy Policy

The Client / Candidate must read this policy before sending us his personal data, that is, all the information collected and recorded that personally identifies him, for example, name, address, contacts and others. The Customer must ensure that children under the age of 18 do not provide any personal data without their consent.

Within the scope of this policy, Rossio Mar Stay undertakes to:

Explain the purpose of collecting and processing personal data;

Use personal data solely for the purposes mentioned in this policy;

Collect only necessary data, taking steps to keep them up to date;

Keep personal data for the time necessary for its processing, in accordance with local legislation;

Provide means for Clients / Candidates to access, modify, correct or delete their personal data;

Maintain the confidentiality and security of the personal data provided to you, unless required by court order.

Scope

Rossio Mar Stay's privacy policy applies in the following cases:

Rossio Mar Stay website.

Data processing implemented in any of our services.

Collection and Processing of Personal Data

As a Rossio Mar Stay Customer, your personal data and/or the personal data of your family members may be requested for various purposes, namely:

Contacts: name, nationality, telephone number, email, address, etc.

Birth date

credit card information

Arrival and departure dates to our services

Information about children: name, date of birth, age, email

Interests and preferences, e.g. desired room location, desired room and bed type, etc.

Any comments from the Customer, during or after the Rossio Mar Stay service.

As a Candidate for a job or internship at Rossio Mar Stay, the following personal data may be requested:

Contacts: name, nationality, telephone number, email, address, etc.

Birth date

Interests and motivations for your application

Academic training and professional experience

Curriculum vitae

We do not collect sensitive information such as religious or philosophical beliefs, political opinions, data relating to health, racial or ethnic origin, sex life or trade union membership.

Personal data may be collected in a variety of circumstances, including (but not limited to) the following:

Participation in marketing programs (subscription to newsletters to receive offers/promotions; contribution to customer surveys and/or comments, contests).

Passenger transport activities; claims; requests.

Provision of information by tour operators, travel agencies or online booking systems.

Internet activities (linking to the website; filling in forms to collect data online, such as bookings or questionnaires).

Applying for a job or internship.

Purposes of Personal Data Collection

Personal data is collected for the following purposes:

Customer booking and transport management

Improvement of the services we provide in our services, in order to understand your needs and exceed your expectations

Personalization of our services

Sending newsletters, promotions and marketing materials. The Customer can unsubscribe from our email newsletter service by clicking on the link in one of the newsletters sent by email.

Recruitment of collaborators for Rossio Mar Stay.

Personal Data Sharing

Rossio Mar Stay may need to share Customers / Candidates' personal data with:

Rossio Mar Stay employees, namely to provide the requested services and/or to manage the Client/Candidate databases.

Local authorities – if required by local law or as part of internal investigations within the scope of Rossio Mar Stay, in accordance with applicable legal requirements.

Rossio Mar Stay reserves the right to transmit any personal data in the event of the sale or transfer of part or all of its company or its assets.

In any case in which a transmission of personal data to third parties occurs, we will strictly comply with the applicable legal obligations and will use our best efforts to ensure that they use the personal data collected in an appropriate manner with this privacy policy.

Access, modification and deletion of Personal Data

The Client / Candidate can access, correct, complement, update or delete their personal data, by contacting Rossio Mar Stay via our website

The request will be dealt with as soon as possible. Rossio Mar Stay may request a copy of a valid identification document, in order to protect the Client's privacy and its identification, before making any changes.

Personal Data Security

Rossio Mar Stay adopts necessary technical and organizational measures in accordance with legal requirements, with the aim of protecting the Client's and Candidates' personal data, guaranteeing its confidentiality in accordance with the principles described in this policy.

Whenever credit card information is requested, this communication is carried out through a secure line SSL (Secure Sockets Layer), when using browsers that allow SSL, such as Microsoft Internet Explorer or Google Chrome.

Updates

We may change this privacy policy periodically, so we advise you to consult it regularly. This privacy policy was updated on June 27, 2023.

Contacts / Questions

In case of doubt about the privacy policy, contact Rossio Mar Stay via our website